The Investment Industry Association of Canada (the “IIAC”) appreciates the opportunity to comment on the Autorite des marchés financiers (the “AMF”) proposed Regulation Respecting Complaint Processing and Dispute Resolution in the Financial Sector (the “Draft Regulation”). The IIAC is the national association representing investment firms that provide the vast majority of products and services to Canadian retail and institutional investors.

Our members manufacture and distribute a variety of securities including mutual funds and other managed equity and fixed income funds and provide a diverse array of portfolio management, advisory and non-advisory services both in Quebec and across Canada.

Read the full submission here: https://iiac-accvm.ca/wp-content/uploads/2023/02/IIAC-Submission-AMF-Complaint-Handling-Consultation.pdf